Habitación Doble Uso Individual
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Hotel · Madrid · Community of Madrid
Ilunion Suites Madrid
A modern, inclusive 4-star hotel in Madrid's Chamartín district, steps from the metro and close to the airport.
- Right in front of the metro for easy city and airport access
- Modern, spotless rooms with air conditioning and minibar
- Inclusive hiring policy and fully adapted facilities
8.7
Great
7216 reviews
Booking.com 8.7 · 7216 reviews
About
Ilunion Suites Madrid
Ilunion Suites Madrid sits in the Chamartín district, a business and residential area known for upscale boutiques and bistros. The hotel is part of the ILUNION group, which is committed to employing people with disabilities, and the property reflects that ethos with fully adapted rooms and public areas. The Royal Palace of Madrid is about 6 km away, and the metro station is right outside, making the city center easy to reach.
The hotel offers a range of room types, from standard doubles to a premium room with a king-size bed. Family rooms are particularly spacious, with a separate living area and dressing room. On-site amenities include a restaurant, a snack bar, room service, and a 24-hour reception. Parking is available for a fee, and pets are welcome, with pet amenities provided.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Unbeatable location for metro access — The hotel sits right in front of a metro station, making it easy to reach the city center and Barajas airport. Guests consistently praise this convenience.
- Spacious, modern rooms — Several guests highlight the size of the rooms, especially the family and suite-style options, which include separate living areas and dressing rooms.
- Excellent staff service — Staff are repeatedly described as friendly, helpful, and fluent in English, assisting with everything from room changes to metro information.
- Genuinely inclusive hotel — As part of the ILUNION group, the hotel employs people with disabilities and is fully adapted, which guests notice and appreciate.
- Clean and well-maintained — Freshly remodeled and spotless, the hotel earns high marks for cleanliness across rooms and common areas.
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Worth weighing
5 to weigh- Breakfast is pricey — At €17 per person, several guests find it expensive and suggest walking to nearby bars instead.
- Parking is an extra charge — Private parking is available but costs extra (€24 for 2 days), which guests note as an additional fee.
- Some rooms have Wi-Fi issues — At least one guest found the Wi-Fi weaker in their second, more spacious room compared to the first.
- Bathroom not always perfect — One guest mentioned a bathroom issue, and another noted the absence of a bath on arrival, though they were able to switch rooms.
- Location further from center — The Royal Palace is 6 km away, so you'll need to use the metro to reach the main sights.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Double Room Pet Friendly
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Family Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Standard Double or Twin Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Triple Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Quadruple Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Superior Double Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Triple Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Premium Double Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Luggage storage
- Lift
- No smoking on site
- Safe deposit box
Room Features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Flat-screen TV
- Electric kettle
Food & Drink
- Restaurant
- Snack bar
- Bar/Lounge area
- In-room breakfast
- Special diet menus
- Children's menu
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Meeting/Banquet facilities
- Fax/Photocopying
- 24-hour security
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Pet Friendly
- Pets allowed
- Pet amenities available
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 7,216 reviews
Booking.com · 8.7 · 7216 reviews
8.7Verified guest“Recently renovated, spotlessly clean, and a warm atmosphere. The location is ideal, right in front of the metro, and the staff were extremely helpful multiple times.”
8.7Verified guest“Good quality rooms with a bathroom that was not quite right, but the stay was very, very good.”
8.7Verified guest“Excellent location, 3 minutes' walk from the subway. Friendly and polite service, they helped with a personal request. The triple room was spacious with a great sofa bed and separate areas. The bathroom was separate. There's a courtesy coffee machine, which was useful. Next door, there's a cafeteria-restaurant (Los Torreznos) with great breakfast and late-night drinks. The hotel has an inclusive staff policy, and they recycle—great.”
8.7Verified guest“Modern, well-located, and perfectly adapted for people with disabilities. Staff include people with disabilities, which is great. The breakfast room is beautifully decorated, with tables for reduced mobility. The buffet was more than adequate. Towels are good quality, and the Pikolin mattress is comfortable. Two pillows per person, good shower pressure, and a correct wardrobe. Safe and courtesy water in the fridge. Very friendly staff, especially at reception.”
8.7Verified guest“Facilities are very good, and breakfast is varied. The staff gave a lot of attention when we needed metro info. On arrival, we didn't get a room with a bath, but they changed it the next day. The second room was more spacious but had weaker Wi-Fi. Breakfast staff were friendly. Photos are from the first room.”
8.7Verified guest“Spacious family room with a separate living room and a huge dressing room for clothes and luggage. The largest and most comfortable room I've had with my family (couple + 2 small children). Quiet, overlooking an inner courtyard, no noise from the street or hotel. Modern, beautiful, and clean. Easy metro access to the city center, with bars, restaurants, and supermarkets nearby. Friendly staff.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Getting Around: The metro station is right outside the hotel, providing quick links to the city center and Barajas airport. Many guests find this the easiest way to explore Madrid.
Dining Nearby: The neighborhood is busy with bars and restaurants, including a cafeteria next door (Los Torreznos) that serves breakfast and late-night drinks. For a cheaper meal, skip the hotel's €17 breakfast and head to a local bar.
Local Amenities: Everything you need is within walking distance—supermarkets, restaurants, and more—making it easy to stock up or enjoy a casual meal.
Lopez De Hoyos, 143, Madrid, Community of Madrid, 28002, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 152 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, private parking is available for an extra charge. Guests mentioned €24 for 2 days.
Are pets allowed?
Pets are allowed, and pet amenities are provided.
Is there a restaurant on site?
Yes, the hotel has a restaurant, a snack bar, and a bar/lounge area. In-room breakfast is also available.
How far is the nearest metro station?
The metro station is literally right in front of the hotel, about a 3 to 5-minute walk at most.
Does the hotel have facilities for disabled guests?
Yes, the hotel is fully adapted, with rooms and facilities for disabled guests, including adapted bathrooms and tables in the breakfast room.
The bottom line
Ilunion Suites Madrid is a standout choice for travelers who value accessibility, spacious rooms, and easy metro connections. The inclusive ethos and spotless, modern accommodations make it a comfortable base, even if breakfast and parking add to the bill.
8.7A reliable, inclusive 4-star in Chamartín with metro access at the door.
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